All previously owned items are guaranteed to be in good condition. If you are not satisfied with your order, just contact us and we will address any issue. If you have any specific question about any of our items prior to ordering feel free to ask. We are located in the USA and gladly ship worldwide! Please take a look at all of our shipping options. For US customers standard shipping is Media mail typically which takes 5-9 business days for customers living in the continental US. Customers that upgrade to priority mail can expect delivery within 2-4 business days.